Melissa Jelen
About Melissa Jelen
Melissa Jelen is a Business Analyst with extensive experience in technology management, having worked at AT&T in various senior roles for over a decade. She is a certified Agile Scrum Master, skilled in both agile and waterfall methodologies, and has a strong track record in managing high-priority client initiatives.
Work at The Cincinnati Insurance Companies
Melissa Jelen currently holds the position of Business Analyst at The Cincinnati Insurance Companies. In this role, she applies her extensive experience in project management and agile methodologies to drive business solutions and enhance operational efficiency.
Previous Experience at AT&T
Melissa Jelen worked at AT&T for over a decade, holding various positions that contributed to her professional development. She served as a Senior Technology Solution Manager from 2009 to 2017, where she managed technology solutions in Dallas, Texas. Prior to that, she was a Senior Project and Program Manager IT from 2004 to 2014, and a Manager and Lead System Analyst from 2001 to 2004.
Education and Expertise
Melissa Jelen is a certified Agile Scrum Master, demonstrating her proficiency in agile and waterfall methodologies. Her educational background supports her expertise in managing complex projects and programs, ensuring successful delivery of client initiatives.
Project Management Skills
Melissa Jelen possesses strong skills in cradle to grave IT program and project management. She has experience managing multiple high-priority client initiatives simultaneously within a matrix environment, showcasing her ability to navigate complex project landscapes.
Leadership and Problem-Solving Abilities
Melissa Jelen has a proven ability to foresee potential roadblocks and remove impediments to program and product success. Her strong leadership skills in technology development solutioning have been instrumental in driving project outcomes.