Michelle Waugh
About Michelle Waugh
Michelle Waugh is a Workers' Compensation Specialist at The Cincinnati Insurance Companies in Jacksonville, Florida, where she has worked since 2022. She has a background in claims and legal assistance, with previous roles at United Heartland, GEICO, and Hedrick Gardner Kincheloe & Garofalo.
Work at The Cincinnati Insurance Companies
Michelle Waugh has been employed as a Workers' Compensation Specialist at The Cincinnati Insurance Companies since 2022. She works in Jacksonville, Florida, where she focuses on managing workers' compensation claims and providing support to clients. Her role involves assessing claims, ensuring compliance with regulations, and facilitating communication between all parties involved.
Previous Experience in Claims Management
Prior to her current position, Michelle Waugh worked at United Heartland as a Claims Representative from 2018 to 2022. In this role, she was responsible for handling claims and providing customer service in the Charlotte, North Carolina area. Her experience also includes working as a Case Manager at Hedrick Gardner Kincheloe & Garofalo from 2016 to 2018, where she managed case files and coordinated with various stakeholders.
Educational Background
Michelle Waugh holds a Bachelor of Arts (B.A.) in Psychology from Rollins College, which she completed from 2008 to 2012. Additionally, she earned a Master of Science (M.S.) in Business, Management, Marketing, and Related Support Services from Winthrop University between 2013 and 2015. She also obtained a Bachelor of Science (B.S.) in Psychology from Rollins College.
Early Career Experience
Michelle began her career as a Graduate Assistant at Winthrop University from 2013 to 2015. She also worked as a Legal Assistant at GEICO for one year in 2015 to 2016, where she supported legal teams in the Richmond, Virginia area. These early roles contributed to her skills in administration and claims management.