Mike H.
About Mike H.
Mike H. is an IT Customer Support Analyst at The Cincinnati Insurance Companies, where he has worked since 2020. He has a diverse work history that includes roles in customer support, auditing, and sales across various companies.
Work at The Cincinnati Insurance Companies
Mike H. has been employed as an IT Customer Support Analyst at The Cincinnati Insurance Companies since 2020. He has accumulated four years of experience in this role, contributing to the company's operations in Fairfield, Ohio. His responsibilities include providing technical support and assistance to internal users, ensuring efficient IT service delivery.
Previous Employment Experience
Prior to his current position, Mike H. held various roles in the technology and customer service sectors. He worked as an Uber Driver from 2017 to 2019 in Cincinnati, Ohio. He also served at CDK Global, first as a Vehicle Registration Auditor from 2017 to 2018 and later as a Form Programmer from 2018 to 2019, both positions based in Norwood, Ohio. Additionally, he worked at American Modern Insurance Group as an Electronic Document Auditor from 2013 to 2014 and at Kroger as a Product Communication Specialist from 2014 to 2017.
Educational Background
Mike H. studied at Cincinnati Christian University from 2006 to 2007, focusing on Business. He completed one year of study but did not achieve a degree. Earlier, he attended Norwood High School from 2000 to 2004, where he completed his secondary education.
Skills and Expertise
In his various roles, Mike H. has developed skills in customer support, technical assistance, and document auditing. His experience in the IT sector, particularly as an IT Customer Support Analyst, has equipped him with the knowledge to troubleshoot and resolve technical issues effectively. His background in customer service roles has further enhanced his ability to communicate and assist users.