Patrick Lefeld
About Patrick Lefeld
Patrick Lefeld is a CMO Service Management Specialist with extensive experience in IT management and quality assurance. He has worked for Great American Insurance Group and The Cincinnati Insurance Companies, and holds degrees in Culinary Arts, Computer Science, and Data Processing.
Work at The Cincinnati Insurance Companies
Patrick Lefeld has been employed at The Cincinnati Insurance Companies as a CMO Service Management Specialist since 2017. In this role, he focuses on service management within the organization, contributing to the company's operational efficiency and customer service initiatives. His experience in the insurance sector enhances his ability to manage service processes effectively.
Current Role at Great American Insurance Group
Patrick Lefeld has held multiple positions at Great American Insurance Group since 2007. He currently serves as an IT Manager, a role he has occupied since 2015. Additionally, he works as an IT Process Analyst, a position he has held for 17 years. His responsibilities include overseeing IT operations and ensuring process efficiency within the organization.
Education and Expertise
Patrick Lefeld has a diverse educational background. He earned an Associate's degree in Culinary Arts/Chef Training from Sinclair Community College, studying from 1994 to 1999. He also holds a Bachelor of Arts in Computer Science from Wright State University, which he completed from 1985 to 1991. Additionally, he obtained an Associate of Business in Data Processing from Cuyahoga Community College between 1983 and 1985.
Previous Experience at SAIC
Patrick Lefeld worked at SAIC from 1989 to 2003, where he held roles as a Configuration Management Analyst and Quality Assurance professional. His tenure at SAIC spanned 14 years, during which he developed skills in configuration management and quality assurance processes, contributing to his expertise in IT and service management.
Career Progression at Great American Insurance Group
At Great American Insurance Group, Patrick Lefeld progressed through various roles. He served as CM Manager from 2007 to 2013 and then as CM Services Manager from 2013 to 2015. His career at the company reflects a commitment to service management and IT processes, leading to his current positions.