Sanseong Kim
About Sanseong Kim
Sanseong Kim is a Customer Support Analyst at The Cincinnati Insurance Companies, where he has worked since 2015. He has a diverse work history in customer service and technical support, alongside a background in business management education.
Work at The Cincinnati Insurance Companies
Sanseong Kim has been employed as a Customer Support Analyst at The Cincinnati Insurance Companies since 2015. In this role, he is responsible for assisting customers and ensuring their needs are met efficiently. His tenure at the company spans over nine years, during which he has developed a strong understanding of customer service processes and best practices.
Previous Employment Experience
Sanseong Kim has a diverse work history that includes various roles in customer service and technical support. He worked as a Helpdesk Support I at Atos for ten months in 2015 in Bezons, France. Prior to that, he was a Configuration Technician at Kelly Services for one month in Troy, Michigan. His experience also includes positions as a Sales Associate at The Home Depot in 2014 and as a Crew Member and Server at Benihana in 2012.
Education and Expertise
Sanseong Kim studied Business Management, Marketing, Accounting, and General Education at Adventist University of the Philippines from 1993 to 1995. He also attended Philippines Union College Academy, focusing on Education from 1991 to 1993. In addition to his formal education, he is currently studying for CCNA and cybersecurity certifications, reflecting his commitment to ongoing professional development.
Values and Personal Development
Sanseong Kim values efficiency and correctness in his work processes. He believes in the importance of understanding others' journeys to find common ground. His positive outlook drives him to encourage others and aims to leave a positive impression on customers and clients. He enjoys learning and is dedicated to continuous personal and professional growth.