Tim Hennessey
About Tim Hennessey
Tim Hennessey is an IT Desktop Support Intern at The Cincinnati Insurance Companies, where he has worked since 2021. He holds a Bachelor's degree in Cyber/Computer Forensics from Northern Kentucky University and has experience in technical support and customer service within the individual and family services industry.
Work at The Cincinnati Insurance Companies
Tim Hennessey has been serving as an IT Desktop Support Intern at The Cincinnati Insurance Companies since 2021. In this role, he has gained practical experience in providing technical support and customer service. Prior to this position, he worked as an IT Co-op at the same company for five months in 2019. His tenure at The Cincinnati Insurance Companies highlights his commitment to developing his skills in the IT field within a corporate environment.
Education and Expertise
Tim Hennessey studied at Cincinnati State Technical and Community College, where he earned an Associate's degree in Computer Networking and Cyber Security from 2017 to 2019. He furthered his education at Northern Kentucky University, obtaining a Bachelor's degree in Cyber/Computer Forensics from 2019 to 2022. This educational background provides him with a solid foundation in both networking and cybersecurity principles, equipping him for various IT roles.
Background
Tim Hennessey has a demonstrated history of working in the individual and family services industry. His experience includes a two-year tenure as an IT Technician at Catholic Charities Southwestern Ohio from 2019 to 2021. This role allowed him to showcase his versatility in IT roles across different sectors, emphasizing his ability to adapt and provide technical support in diverse environments.
Technical Skills
Tim Hennessey possesses skills in Microsoft Word and Microsoft Office, indicating proficiency in essential office software tools. These skills are crucial for effective communication and documentation in IT support roles. His technical capabilities complement his educational background and work experience, enhancing his ability to assist users and troubleshoot issues.