Elana Herron
About Elana Herron
Elana Herron serves as the Head of Client Services at The Economist, where she has worked since 2020. With a background in fundraising and sales operations, she has extensive experience in enhancing client experiences and maximizing returns for sponsors and exhibitors.
Current Role at The Economist
Elana Herron serves as the Head of Client Services at The Economist, a position she has held since 2020. In this role, she focuses on enhancing the return on objectives (ROO) for delegate onsite experiences. She is also involved in the Economist Impact SE Europe Events, where she oversees client services and sales operations. Her responsibilities include maximizing return on investment (ROI) for sponsors and exhibitors, demonstrating her commitment to delivering value in her role.
Previous Experience at The Economist
Prior to her current position, Elana Herron worked at The Economist as an Executive Assistant to three members of the Economist Group GMC from 1999 to 2006. During her seven years in this role, she gained valuable experience within the organization, which contributed to her professional development and understanding of the company's operations.
Career at EuroFinance
Elana Herron was employed at EuroFinance as a Sales Operations Manager from 2006 to 2020. Over the course of 14 years, she developed her expertise in sales operations, contributing to the organization's success and enhancing client relationships. This experience further solidified her skills in client services and operational management.
Education and Qualifications
Elana Herron studied at De Havilland College, where she focused on Accounting and Business/Management from 1986 to 1988. She achieved qualifications in these fields, which provided her with a strong foundation for her career in client services and operations management.
Role at The Lullaby Trust
Before her tenure at The Economist, Elana Herron worked as a Fundraising Coordinator at The Lullaby Trust, formerly known as the Foundation for the Study of Infant Deaths. She held this position from 1995 to 1999 in London, United Kingdom, where she contributed to fundraising efforts for the organization.