Natalie Handley
About Natalie Handley
Natalie Handley is a Customer Service Team Lead at The Economist, with a background in account management and teaching English as a foreign language. She studied Modern Languages at the University of Oxford and has held various roles in the UK and abroad, including positions at Probrand and Computacenter.
Current Role at The Economist
Natalie Handley serves as the Customer Service Team Lead at The Economist, a position she has held since 2021. In this role, she is responsible for overseeing customer service operations and ensuring a high level of support for clients. Her experience in customer service and account management contributes to her effectiveness in this position.
Previous Employment Experience
Before joining The Economist, Natalie Handley worked at Computacenter as an Information Technology Account Manager from 2021 to 2022 in London, England. Prior to that, she was an IT Account Executive at Probrand from 2019 to 2021 in Birmingham, United Kingdom. Her career also includes teaching roles in various countries, including positions at Gotoco in Beijing, Come on Out-Japan in Tokyo, and the British Council in Toulouse.
Educational Background
Natalie Handley studied at the University of Oxford, where she earned a Bachelor of Arts in Modern Languages (French) from 2014 to 2017. Her education provided her with a strong foundation in language skills and cultural understanding, which she has applied throughout her career.
Teaching Experience and Initiatives
Natalie Handley has extensive teaching experience, having worked as an English Foreign Language Teacher in various international settings. In 2016, she participated in a teaching program in China as a Fung Scholar, funded by a £2000 grant from Oxford University. Additionally, she served as a Teaching Assistant at the British Council in France and was part of a select travel team with Come on Out-Japan, where she introduced a specially-designed syllabus to students.
Leadership and Organizational Roles
During her time at the University of Oxford, Natalie Handley served as president of the Oxford Aid to the Balkans society. In this role, she organized visits to Bosnia, Bulgaria, and Albania, demonstrating her leadership skills and commitment to community engagement.