Samantha Grant Young
About Samantha Grant Young
Samantha Grant Young is a Service Delivery Manager for Ecommerce at The Economist, where she has worked since 2018. With extensive experience in the publishing industry, she has held various managerial roles at Taylor & Francis Group and has a background in editorial management and IT vendor management.
Work at The Economist
Samantha Grant Young has been serving as the Service Delivery Manager for Ecommerce at The Economist since 2018. In this role, she is responsible for overseeing the delivery of ecommerce services, ensuring that operational processes align with the company's strategic goals. Her tenure at The Economist spans six years, during which she has contributed to enhancing service quality and efficiency within the ecommerce sector.
Previous Experience at Taylor & Francis Group
Prior to her current role, Samantha Grant Young worked at Taylor & Francis Group in various capacities. She held the position of Global Service Quality Manager for eight months in 2017, where she focused on improving service quality across the organization. Additionally, she served as Business Systems Manager from 2010 to 2013, and as Senior Service Delivery Manager for six months in 2016. Her roles at Taylor & Francis Group also included IT Services Manager from 2013 to 2016 and Manager of Global Tracking from 2007 to 2010.
Editorial Experience at Routledge and HarperCollins Publishers
Samantha Grant Young has a background in editorial management, having worked as a Commissioning Editor for Sport at Routledge from 2002 to 2007. She also held editorial roles at HarperCollins Publishers, where she was an Editor in Health from 2000 to 2002 and an Assistant Editor in Health from 1998 to 2000. This experience has provided her with a strong foundation in content creation and publishing.
Education and Expertise
Samantha Grant Young studied at the University of Edinburgh School of Philosophy, Psychology and Language Sciences. She possesses expertise in IT vendor and contract management, particularly within the publishing industry. Her skill set includes software and product development, as well as operational IT management, which supports her roles in service delivery and quality management.