Caitlin Shannon
About Caitlin Shannon
Caitlin Shannon serves as the Assistant Director of Undergraduate Advising Operations at the School of Business at The George Washington University, where she manages academic advising services for 1,700 undergraduate students. She has a diverse background in higher education, having held various roles at institutions including St. John's University and the University of South Carolina.
Current Role at The George Washington University
Caitlin Shannon serves as the Assistant Director of Undergraduate Advising Operations at The George Washington University's School of Business. In this role, she manages the operations of the Undergraduate Advising Center, focusing on delivering superior customer service and maintaining up-to-date curriculum information. She oversees a team that includes one Academic Advising Assistant, two Academic Success Coaches, and three undergraduate student employees. Additionally, she is responsible for the academic advising services provided to approximately 1,700 undergraduate students.
Previous Experience in Higher Education
Prior to her current position, Caitlin Shannon held various roles in higher education. She worked at the University of South Carolina as a Graduate Assistant in the Leadership and Service Center from 2013 to 2015 and later served as a First-Year Academic Advisor in the College of Nursing from 2016 to 2019. During her time at St. John's University, she gained experience as an Admissions Student Ambassador, Event Assistant, Human Resources Intern, and Client Support Assistant. These roles provided her with a comprehensive understanding of student services and academic advising.
Educational Background
Caitlin Shannon earned her Master's of Education from the University of South Carolina-Columbia, where she studied from 2013 to 2015. She also holds a Bachelor's of Science from St. John's University, which she completed from 2009 to 2013. Her educational background has equipped her with the skills necessary for her roles in academic advising and student support.
Teaching Responsibilities
In addition to her administrative duties, Caitlin Shannon instructs the BADM 1003: Business Leader Foundations for Transfer Students course every fall and spring semester. She is also responsible for updating the curriculum and syllabus for the BADM 1003: Transfer Student Development course each semester, ensuring that course content remains relevant and effective for students.
Social Media and Content Management
Caitlin Shannon creates and manages content distribution across three social media platforms, email communications, and the Office of Undergraduate Program's Annual Report. This aspect of her role involves engaging with students and stakeholders to promote the Undergraduate Advising Center's services and initiatives.