Jacki Oliva
About Jacki Oliva
Jacki Oliva serves as the Operations Manager for the Department of Health Policy and Management at George Washington University, where she oversees vendor negotiations and manages departmental expenses. She has a diverse background in operations and finance, with previous roles in various organizations including the Walz Group and the United States Marine Corps.
Work at The George Washington University
Jacki Oliva serves as the Operations Manager in the Department of Health Policy and Management at George Washington University. She has held this position since 2016 and is responsible for overseeing vendor negotiations for services, ensuring compliance with the university's procurement policy. In her role, she supports staff and faculty with program accreditation processes and manages the reconciliation of departmental expenses. Additionally, she conducts budget reviews and reports directly to the Assistant Director of Finance.
Education and Expertise
Jacki Oliva studied at the University of Maryland University College, where she earned an Associate of Arts degree in General Studies from 2000 to 2002. She is currently pursuing a Bachelor of Science in Management Studies at the same institution, a program she has been enrolled in since 2019. Her educational background provides her with a solid foundation in management principles, which she applies in her current operations management role.
Professional Background
Jacki Oliva has a diverse professional background. She began her career in the United States Marine Corps as a Transportation Clerk from 1988 to 1996. Following her military service, she worked at Walz Group, LLC as Office Manager & HR from 2003 to 2007, and later as a Business Strategist from 2014 to 2016. Additionally, she served as an Executive Assistant at Partners in Leadership from 2012 to 2013 and as a Sales Operations Administrator at Walz Group from 2011 to 2012.
Key Responsibilities
In her current role as Operations Manager, Jacki Oliva is responsible for processing payments, including invoices, stipends, membership renewals, conference registrations, and payment requests for both staff and non-staff reimbursements. She assists Research Finance Administrators with effort certification when needed, ensuring that all financial processes are executed efficiently and in accordance with university policies.