Maria Christina Bedola
About Maria Christina Bedola
Maria Christina Bedola is a Help Desk Analyst with extensive experience in customer service and information technology. She has worked in various roles at Cracker Barrel, Naval Air Systems Command, and The George Washington University, while also holding positions in the hospitality industry.
Current Role at The George Washington University
Maria Christina Bedola has served as a Help Desk Analyst at The George Washington University since 2011. In this role, she is part of the Library Information Technology team, providing technical support and assistance to library users. Her responsibilities include troubleshooting issues related to library systems and applications, ensuring smooth operation and user satisfaction. With over a decade of experience in this position, she has developed a deep understanding of the university's information technology infrastructure.
Professional Experience at Cracker Barrel
Since 2019, Maria Christina Bedola has worked at Cracker Barrel as a Cashier and Retail Associate. In this role, she engages with customers, processes transactions, and assists with inventory management. Her experience in the hospitality sector enhances her customer service skills, contributing to a positive shopping experience for patrons. This position has allowed her to apply her customer service expertise in a retail environment.
Background in Higher Education
Maria Christina Bedola has a significant history of working in the higher education sector. She was employed at The George Washington University in various roles from 1999 to 2011, including Executive Aide and Help Desk & Applications Support Analyst. Her extensive experience in this field underscores her familiarity with academic environments and the specific needs of educational institutions.
Educational Qualifications
Maria Christina Bedola holds a Bachelor's Degree in International Relations and Affairs from Maryknoll College, achieved in 1988. Additionally, she studied Computer and Information Sciences and Support Services at The George Washington University from 1989 to 1996. This educational background provides her with a strong foundation in both international relations and technology, equipping her for diverse professional roles.
Expertise in Customer Service and Technology
Maria Christina Bedola has developed a strong background in customer service, particularly through her roles in the hospitality industry, including her current position at Motel 6. She also possesses specialized skills in Cisco VoIP technology, enhancing her technical capabilities. This combination of customer service experience and technical expertise positions her as a valuable asset in both retail and information technology environments.