Meghan Foster
About Meghan Foster
Meghan Foster serves as the Manager of Student Computing and Teaching Labs at The George Washington University, where she has worked since 2013. With a background in instructional technology and customer service, she oversees technical support staff and enhances IT services for faculty and students.
Current Role at The George Washington University
Meghan Foster has served as the Manager of Student Computing and Teaching Labs at The George Washington University since 2013. In this role, she supervises technical support staff and wage positions to ensure high-quality customer service and technical support in university libraries and classrooms. She manages the faculty computer refresh program and is responsible for determining future staffing needs for the student computing and teaching labs. Foster enhances customer service by setting and improving efficiencies and service level agreements.
Previous Experience in Higher Education
Prior to her current position, Meghan Foster held various roles in higher education. She worked as an Instructional Technologist at Texas Wesleyan University from 2009 to 2011. Additionally, she served as an Assistant Lab Manager at the University of North Florida from 1995 to 2000 and as an Instructional Coordinator at Texas Woman's University from 2004 to 2008. Foster also worked as the Coordinator of Faculty Media Training at American University from 2011 to 2013.
Education and Academic Background
Meghan Foster holds a Master of Science in Mathematics from Texas Woman's University, which she completed from 2004 to 2006. She also earned a Bachelor of Science in Computer Science from the University of North Florida between 1995 and 1999. Additionally, she obtained a Graduate Certificate in Data Science from The George Washington University from 2016 to 2017. Foster completed her high school education at Stanton College Preparatory School from 1989 to 1995.
Professional Skills and Responsibilities
In her current role, Meghan Foster consults, trains, advises, documents, and informs faculty, staff, and students about IT infrastructures, products, and services. She implements IT lifecycle planning for public computing and learning space environments across the enterprise. Foster leads and supervises staff directly, making hiring decisions and providing coaching, training, and mentoring to ensure effective team performance.
Early Career at Sprint
Before her extensive career in higher education, Meghan Foster worked at Sprint as a Customer Specialist III for seven months in 2002 to 2003. This early experience contributed to her customer service skills, which she has continued to develop throughout her career in academic settings.