Paul Regis
About Paul Regis
Paul Regis is a part-time faculty member at The George Washington University and has extensive experience in higher education administration, including roles at the University of Maryland Global Campus. He specializes in improving operational efficiency and has a strong background in project management and public relations.
Work at The George Washington University
Currently, Paul Regis holds the position of Program Manager at The George Washington University, where he has been employed since 2022. In addition to this role, he serves as Part-Time Faculty, also starting in 2022. In his teaching role, he focuses on the Business Leader Development Program, specifically targeting first-year undergraduate students. His responsibilities include curriculum development and student engagement.
Education and Expertise
Paul Regis earned a Master of Science (MS) in Project Management from the University of Maryland Global Campus. He also holds a Bachelor of Arts (BA) in Public Relations, Advertising, and Applied Communication from Florida Memorial University, which he completed from 2001 to 2007. His educational background supports his expertise in operational efficiency and administrative processes within higher education.
Background in Higher Education
Paul Regis has extensive experience in higher education, primarily at the University of Maryland Global Campus. His roles included Academic Advisor, Senior Advisor, Assistant Director, and Manager of Unit Administration, spanning from 2011 to 2022. He also worked as a Lead Solution Advisor for a brief period in 2019. His work involved advising students and enhancing administrative processes to improve operational efficiency.
Previous Experience in Customer Service
Before his career in higher education, Paul Regis worked as a Customer Account Executive at Comcast Cable from 2010 to 2011. This role involved direct interaction with customers, where he developed skills in customer relations and service management. His experience in customer service has informed his approach to enhancing satisfaction for both customers and employees in his subsequent roles.
Professional Focus and Initiatives
Paul Regis specializes in identifying and addressing administrative pain points within higher education settings. He conducts training and testing to implement new policies and procedures aimed at enhancing customer and employee satisfaction. His initiatives focus on improving operational efficiency and fostering a supportive learning environment for students.