Rhonda Walker
About Rhonda Walker
Rhonda Walker is a Customer Service Representative with extensive experience in the higher education sector. She holds a Master of Education from The George Washington University and has worked at George Washington University since 2006, while also serving as an English Teacher Intern at School Without Walls At Francis-Stevens HSA since 2017.
Work at The George Washington University
Rhonda Walker has been employed at The George Washington University as a Customer Service Representative since 2006. With over 18 years of experience in this role, she has developed a strong understanding of the higher education sector. Her responsibilities likely include assisting students, faculty, and staff with various inquiries and providing support to enhance the overall customer experience within the university.
Education and Expertise
Rhonda Walker holds a Master of Education (M.Ed.) with a focus on Secondary Education and Teaching English from The George Washington University. She also earned a Bachelor of Arts in English Language and Literature from the University of Maryland - University College, completing her studies from 2009 to 2014. Additionally, she obtained an Associate of Arts from Prince George's Community College. Her educational background supports her expertise in English language instruction and customer service.
Background in Event Management
Before her current role, Rhonda Walker worked at Monumental Sports & Entertainment as Event Staff for 17 years, from 1999 to 2016. This experience provided her with skills in event planning and management, which are valuable in her current position in higher education. Her extensive background in event coordination contributes to her ability to handle customer service inquiries effectively.
Current Role as English Teacher Intern
Since 2017, Rhonda Walker has been serving as an English Teacher Intern at School Without Walls At Francis-Stevens HSA. In this role, she applies her educational background and teaching skills to support students in their English language development. This position complements her customer service experience by allowing her to engage with students in an educational setting.
Skills in Customer Service and Public Speaking
Rhonda Walker possesses a diverse skill set that includes event planning, customer service, event management, editing, and public speaking. These skills enhance her effectiveness in her roles at The George Washington University and as an English Teacher Intern. Her ability to communicate clearly and manage events contributes to her success in both educational and customer service environments.