Amber Jones
About Amber Jones
Amber Jones is a Retail Coordinator with extensive experience at Amazon, where she has held various roles since 2014. She holds an Associate of Arts degree from Cincinnati State Technical and Community College and focuses on enhancing customer experience and improving operational efficiency.
Current Role as Retail Coordinator
Amber Jones currently serves as a Retail Coordinator, where she focuses on enhancing customer experience while ensuring a safe and productive work environment for her team. Her role involves coordinating retail operations and implementing strategies to improve service delivery.
Previous Experience at Amazon
Amber Jones has extensive experience at Amazon, where she held multiple roles. She worked as a Problem Solver from 2014 to 2017, addressing operational challenges. She then served as a Customer Service Liaison for four months in 2017, followed by a year as a Kindle Process Assistant until 2018. Currently, she works as a Kindle Ship Clerk, a position she has held since 2018.
Education and Academic Background
Amber Jones studied at Cincinnati State Technical and Community College, where she earned an Associate of Arts degree with a focus on Studio Arts. Additionally, she completed her secondary education at Oak Hills High School and Felicity-Franklin High School.
Early Career at Smx Logistics
Before her tenure at Amazon, Amber worked as a Warehouse Associate at Smx Logistics for eight months in Itajaí, Santa Catarina, Brazil. This role provided her with foundational experience in logistics and warehouse operations.
Process Improvement Initiatives
Amber Jones has demonstrated a passion for learning new processes and improving them for better efficiency and effectiveness. She has been instrumental in implementing major process changes across various departments at Amazon, contributing to operational enhancements.