Emily Cooke
About Emily Cooke
Emily Cooke is a Senior Product Manager at The Hillman Group, where she has worked since 2017. With a strong background in retail sales management and expertise in customer satisfaction, she effectively utilizes her education in psychology to enhance product strategies.
Work at The Hillman Group
Emily Cooke has been employed at The Hillman Group as a Senior Product Manager since 2017. In this role, she leverages her extensive experience in retail sales management and product strategy to enhance customer satisfaction and drive sales operations. Her position involves overseeing product development processes and implementing strategies that align with consumer needs, benefiting from her background in psychology to better understand consumer behavior.
Previous Experience in Retail Management
Before joining The Hillman Group, Emily Cooke held several positions in the retail sector. She worked at Paramount's Kings Island as the Ride Operations Head Supervisor from 2005 to 2010. Following this, she served as a Store Manager at RadioShack from 2011 to 2014. Emily also worked at Micro Center in various roles, including Build Your Own PC Supervisor and General Sales Supervisor, from 2015 to 2016 and 2014 to 2015, respectively. Her diverse experience in retail management has contributed to her skill set in customer satisfaction and sales operations.
Education and Expertise
Emily Cooke earned two Bachelor of Arts degrees from Ohio University, one in Criminology and another in Psychology, both completed between 2004 and 2009. Her educational background in psychology provides her with insights into consumer behavior, which she applies in her current role as a Senior Product Manager. This expertise is essential for developing effective product strategies that resonate with customers.
Coaching and Team Development
Emily Cooke has a history of coaching and developing sales teams throughout her career. This experience has allowed her to enhance team performance and productivity. Her leadership skills are evident in her ability to mentor and guide team members, contributing to the overall success of the organizations she has worked for.