Mark Lonzo
About Mark Lonzo
Mark Lonzo serves as the Director of Sales Development at The Hillman Group, where he has worked since 2017. He has a background in customer service and sales management, with previous roles at Chase Doors and various positions at The Hillman Group.
Current Role at The Hillman Group
Mark Lonzo serves as the Director of Sales Development at The Hillman Group, a position he has held since 2017. In this role, he focuses on developing talent across all levels of the traditional sales organization. His responsibilities include acting as a liaison in the role of Voice of the Customer (VOC) to ensure that customer feedback is integrated into sales strategies. He also implements continuous improvement principles to enhance sales processes, contributing to the overall efficiency and effectiveness of the sales team.
Previous Experience at The Hillman Group
Prior to his current role, Mark Lonzo held several positions at The Hillman Group. He worked as a Wholesale Account Manager/Field Sales Manager from 2008 to 2012, and later as an Inside Sales Manager from 2013 to 2014. He also served as the Customer Service/Inside Sales Manager from 2014 to 2015. His diverse experience within the company has provided him with a comprehensive understanding of sales and customer service operations.
Experience at Chase Doors
Mark Lonzo worked at Chase Doors as the Director of Customer Service from 2015 to 2017. During his tenure, he was responsible for overseeing customer service operations in the Cincinnati Area, KY. This role allowed him to develop skills in customer relations and service management, which he later applied in his current position at The Hillman Group.
Educational Background
Mark Lonzo studied at Indiana Wesleyan University, where he earned a Bachelor’s degree in Science Management and Business Management from 2006 to 2009. He also completed a Certificate of Achievement in Essentials of Project Management at Villanova University in 2012. His educational background has equipped him with the knowledge and skills necessary for effective management and project execution.