Russell Bruce
About Russell Bruce
Russell Bruce is a Field Technical Manager and System Admin Analyst at The Hillman Group, where he has worked since 2006. He has expertise in e-learning content creation and a strong background in operations management within the consumer goods industry.
Work at The Hillman Group
Russell Bruce has been employed at The Hillman Group since 2006, serving as a Field Technical Manager and System Admin Analyst for 18 years. In this role, he is responsible for overseeing technical operations and ensuring the effective management of systems. His contributions have been significant in enhancing operational efficiency and customer satisfaction within the organization.
Education and Expertise
Russell Bruce studied Computer Science at Drury University from 1983 to 1985, where he earned a degree in the field. He has developed expertise in using Captivate software, which is utilized for creating interactive e-learning content. This educational background and skill set support his technical management role and enhance his contributions to The Hillman Group.
Background
Prior to his current position, Russell Bruce worked at Lowe's Home Improvement in a management role from 1994 to 1996. This experience provided him with foundational skills in operations management, which he has applied throughout his career. His background in the consumer goods industry has equipped him with insights into customer satisfaction and operational efficiency.
Achievements
Russell Bruce has a proven track record in enhancing customer satisfaction within the consumer goods industry. His strong skills in operations management have contributed to the development of efficient workflow processes at The Hillman Group. His experience and expertise have positioned him as a valuable asset in his current role.