Ritika Rawat
About Ritika Rawat
Ritika Rawat is a Guest Relations Associate at The Imperial with expertise in meeting planning and Opera property management system.
Work at The Imperial
Ritika Rawat currently serves as a Guest Relations Associate at The Imperial, a luxury hotel in New Delhi. She has held this position since 2017. In her role, she focuses on enhancing guest experiences and ensuring satisfaction during their stay. Her responsibilities include managing guest inquiries and coordinating services to meet their needs. The Imperial is known for its high standards of hospitality, and Ritika's contributions are integral to maintaining these standards.
Previous Experience in Hospitality
Before joining The Imperial, Ritika worked as a Guest Relations Officer at Pullman-Novotel New Delhi Aerocity for seven months in 2017. In this role, she developed skills in guest service and event coordination. Her experience at Pullman-Novotel provided her with a foundation in managing guest relations and understanding the dynamics of the hospitality industry.
Education and Expertise
Ritika Rawat studied at Delhi University, where she earned a Bachelor of Commerce degree from 2017 to 2020. Her education provided her with a strong foundation in commerce and business principles. Additionally, she possesses expertise in using Opera, a property management system that is widely utilized in the hospitality sector. This skill enhances her ability to manage guest information and streamline operations.
Skills in Event Coordination
Ritika has demonstrated strong skills in meeting planning and event coordination within the hospitality sector. Her ability to organize and execute successful events contributes to the overall guest experience. These skills are essential in her current role at The Imperial, where attention to detail and effective communication are crucial for managing guest relations.