Joel Doerer
About Joel Doerer
Joel Doerer is a Docusign Product Owner at The Ksquare Group, with a background in IT systems and product management. He has a Bachelor of Science in Business Administration and Computer Information Systems from Colorado State University and has significantly improved operational efficiencies in his previous roles.
Current Role at The Ksquare Group
Joel Doerer serves as the Docusign Product Owner at The Ksquare Group, a position he has held since 2023. In this role, he focuses on managing and optimizing the Docusign platform to enhance user experience and streamline processes. His responsibilities include overseeing product development, collaborating with cross-functional teams, and ensuring that client needs are met effectively.
Previous Experience at Color
Prior to his current role, Joel worked at Color as an IT Systems Engineer from 2021 to 2023. During his tenure, he successfully reduced IT ticket turnaround time by 60% and automated hundreds of tasks, resulting in significant time savings for the company. He also increased work stream visibility by 100%, demonstrating his ability to enhance operational efficiency.
Professional Background at Wide Open West
Joel held multiple positions at Wide Open West, including Salesforce Manager and Product Owner/Systems Analyst III, from 2020 to 2021 and 2018 to 2020, respectively. He also served as Systems Analyst II from 2014 to 2018. His experience in these roles contributed to his expertise in systems analysis and product management within the telecommunications industry.
Educational Background
Joel studied at Colorado State University, where he earned a Bachelor of Science in Business Administration with a focus on Computer Information Systems from 2006 to 2011. He also completed his secondary education at Delta High School from 2002 to 2006. His academic background has provided him with a solid foundation in both business and technology.
Certifications and Skills
Joel is a Certified ScrumMaster, emphasizing his commitment to agile methodologies and continuous improvement in IT systems and Salesforce. He utilizes various tools, including Miro, Figma, LucidChart, AI, and Whiteboards, to facilitate intuitive visual communication. His skills have been recognized through awards for customer service, technical innovation, and participation in hackathons.