Heather Mattern
About Heather Mattern
Heather Mattern serves as the Operations Manager for Emergency Medicine and Life Flight at MetroHealth in Cleveland, Ohio, a position she has held since 2014. She obtained her master's degree from Indiana Wesleyan University and has a background in education from Polaris Career Center.
Work at The MetroHealth System
Heather Mattern has been serving as the Operations Manager for Emergency Medicine and Life Flight at The MetroHealth System in Cleveland, Ohio, since 2014. In this role, she oversees the operational aspects of emergency medical services and life flight operations, ensuring efficient and effective patient care. Her tenure at MetroHealth spans a decade, during which she has contributed to the development and implementation of emergency medical protocols and procedures.
Education and Expertise
Heather Mattern completed her Master’s degree at Indiana Wesleyan University, where she studied from 2010 to 2013. Prior to that, she attended Indiana Wesleyan University from 2008 to 2010. Additionally, she studied at Polaris Career Center from 1995 to 1997. Her educational background provides her with a strong foundation in healthcare management and emergency services.
Background
Heather Mattern has a diverse educational background that includes training at Polaris Career Center, where she studied from 1995 to 1997. This early education laid the groundwork for her career in emergency medicine. She later pursued higher education at Indiana Wesleyan University, earning her Master’s degree between 2010 and 2013, further enhancing her qualifications in the field.
Professional Experience
With a decade of experience in her current role at The MetroHealth System, Heather Mattern has developed a comprehensive understanding of emergency medical operations. Her responsibilities include managing the logistics of emergency services and life flight, which are critical components of patient care in urgent situations. Her expertise in operations management plays a vital role in the efficiency of these services.