Ryan Osiniak
About Ryan Osiniak
Ryan Osiniak is an Account Manager at The Muse, known for his expertise in customer success and project management, with a background in public policy and administration from James Madison University.
Current Role as Account Manager
Ryan Osiniak is currently working as an Account Manager at The Muse, a position he has held since 2022. Based in New York, New York, United States, he works remotely. In this role, he has achieved a 20% increase in annual revenue by implementing personalized solutions and exceptional service. He manages two diverse portfolios of over 75 strategic accounts each, ranging from small to enterprise-level clients. His responsibilities include spearheading customer adoption and product/service usage, leading to a significant increase in customer satisfaction and retention rates.
Previous Role at Zillow
Ryan Osiniak served as a Customer Success Manager, Acquisitions at Zillow from 2021 to 2022. During his 11-month tenure in Orlando, Florida, he was responsible for managing customer relationships and ensuring acquisition targets were met. His role at Zillow involved enhancing customer satisfaction through effective management of the acquisition process.
Work Experience at Vitalifts
Before his role at Zillow, Ryan Osiniak worked as a Customer Success Manager/Project Manager at Vitalifts from 2020 to 2021 for 9 months. Based in Melbourne, Florida, he was tasked with overseeing projects and managing customer success initiatives. His role involved integrating customer feedback into service improvements and ensuring project deliverables were met on time.
Education and Degree
Ryan Osiniak obtained a Bachelor of Science (B.S.) degree in Public Policy and Administration from James Madison University, where he studied from 2013 to 2017. During his time at the university, he also worked as a Library Supervisor at Carrier and Rose Library for three years, gaining valuable experience in managing operations and supervising staff.
Career at Enterprise Holdings
Ryan Osiniak's career at Enterprise Holdings spanned from 2017 to 2020. He initially joined as a Management Trainee and later advanced to Logistics Project Manager. Based in Orlando, Florida, he worked for two years as a Management Trainee before transitioning to his logistics role. His experience at Enterprise Rent-A-Car and Enterprise Holdings provided him with a solid foundation in project management and logistics operations.