Christopher Aulet
About Christopher Aulet
Christopher Aulet is a Customer Success Manager at The New York Times, with a background in service delivery and platform solutions. He has experience in land lease review, easement rights, and has worked in various roles across multiple companies, including American Tower and MediaMath.
Current Role at The New York Times
Christopher Aulet currently serves as a Customer Success Manager at The New York Times, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring effective communication between clients and the company. His responsibilities include managing customer relationships and implementing strategies to improve service delivery.
Previous Experience at American Tower
Prior to his current role, Aulet worked at American Tower as a Service Delivery Analyst for the Verizon Enterprise Account from 2017 to 2021. His work involved specializing in land lease review and easement rights, which were essential for preparing carrier fiber deployment. He also developed processes to support scaled growth in response to the rising demand for 5G technologies.
Internship Experience at MediaMath and Wells Fargo Advisors
Aulet gained valuable experience as a Platform Solutions Intern at MediaMath from 2013 to 2014. He later interned at Wells Fargo Advisors in 2014 for two months, where he was involved in wealth management. These internships provided him with foundational skills in customer service and financial management.
Educational Background
Christopher Aulet studied at Southern Methodist University, where he earned a B.A. in Economics from 2011 to 2020. He also attended Skidmore College for a year, focusing on Business/Managerial Economics. His early education was completed at Buckingham Browne & Nichols School, where he received his High School Diploma from 2006 to 2010.
Key Contributions to Fiber Installation Processes
In his previous roles, Aulet designed policies to ensure that automated systems received accurate information for fiber installations. He also managed the implementation of a new review process that involved collaboration with legal and field teams, aimed at reducing liability exposure during fiber installations.