Crystal Arroyo
About Crystal Arroyo
Crystal Arroyo is an experienced editor specializing in digital storytelling and training at The New York Times, where she has worked in various roles since 2004. She has a background in web development and journalism, holding a Bachelor of Arts from Brooklyn College.
Current Role at The New York Times
Crystal Arroyo currently holds the position of Editor, Digital Storytelling and Training at The New York Times. She has been in this role since 2022 and is based in New York, New York. In her current capacity, she leads the digital tools orientation and co-organizes intensives related to reporting and editing. Her work focuses on enhancing digital storytelling capabilities within the newsroom.
Previous Experience at The New York Times
Crystal Arroyo has extensive experience at The New York Times, having worked there in various capacities from 2004 to 2022. She started as a News Clerk for two months in 2004 and later served as a News Assistant for six months in 2004-2005. She continued her tenure as a Senior News Assistant from 2011 to 2016, followed by roles as a News Technology Specialist from 2016 to 2017 and as a News Technology Senior Staff Editor from 2017 to 2022. Throughout her time at the organization, she contributed to the rollout of various systems and provided technical assistance.
Work at Morgan Stanley and Thomson Financial
Prior to her extensive career at The New York Times, Crystal Arroyo worked as a Front End Web Developer at Morgan Stanley from 2000 to 2002 and again from 2002 to 2003. She also had a brief stint at Thomson Financial as a Front End Web Developer in 2000. These roles contributed to her technical expertise in web development and digital tools.
Education and Expertise
Crystal Arroyo earned her Bachelor of Arts (B.A.) degree in Journalism from Brooklyn College, where she studied from 1996 to 2000. Her educational background laid the foundation for her career in journalism and digital storytelling. She has developed expertise in digital tools and newsroom operations, which she applies in her current role at The New York Times.
Achievements and Contributions
Throughout her career, Crystal Arroyo has received multiple Publisher's Awards for her contributions to the development and rollout of bespoke systems at The New York Times. These include significant projects such as the newsletter publishing system and the content management system. Her role as an ambassador for the Newsroom Embed Program further highlights her commitment to enhancing newsroom capabilities.