Jake Weidner
About Jake Weidner
Jake Weidner is a Customer Support Specialist with a diverse background in customer service and management, having worked at companies like Apple, Starbucks, and The Florida Aquarium. He holds a Bachelor's degree in Communication and Media Studies from Arizona State University and has experience in community service and theatre production.
Current Role at The New York Times
Jake Weidner has been employed as a Customer Support Specialist at The New York Times since 2022. In this role, he engages with customers to address inquiries and provide assistance, contributing to the overall customer experience of the publication. His tenure at The New York Times reflects his commitment to customer service and communication.
Previous Experience at Apple
Jake Weidner worked at Apple in various capacities from 2018 to 2021. He served as an Applecare Advisor for two years, followed by a position as a Social Response Advisor for three months in 2020. In these roles, he participated in Apple's Social Media response team, engaging with global audiences through verified social media channels and providing customer support.
Career at Starbucks
Weidner has held multiple positions at Starbucks, starting as a Barista from 2016 to 2021, where he developed foundational customer service skills. He later advanced to the role of Shift Supervisor from 2021 to 2022, and currently serves as an Assistant Store Manager since 2022 in Mount Vernon, Washington. His career at Starbucks highlights his growth within the company and his ability to manage teams.
Education and Academic Achievements
Jake Weidner studied at Arizona State University, where he earned a Bachelor's degree in Communication and Media Studies from 2019 to 2023. He utilized Starbucks' College Tuition Program to support his education. Prior to university, he graduated from Lemon Bay High School in 2016, where he was actively involved in extracurricular activities.
High School Involvement and Skills
During high school, Weidner served as President of Key Club International, organizing community service activities and collaborating with the Regional lieutenant governor. He also gained experience in TV production, utilizing Final Cut Pro for video editing and delivering daily school news. Additionally, he participated in theatre, portraying John Proctor in 'The Crucible.'