Jose R. Delacruz

Jose R. Delacruz

Information Technology Support Analyst @ The New York Times

About Jose R. Delacruz

Jose R. Delacruz is an Information Technology Support Analyst at The New York Times, where he has worked since 2019. He has extensive experience in IT roles across various companies, including ExxonMobil and McKesson, and possesses a strong background in network systems and healthcare information technology.

Work at The New York Times

Jose R. Delacruz has been employed at The New York Times as an Information Technology Support Analyst since 2019. In this role, he is responsible for providing technical support and solutions within the organization. His work contributes to maintaining the efficiency of IT operations in the Greater New York City Area.

Previous Employment History

Before joining The New York Times, Jose R. Delacruz held various positions in the IT sector. He worked as a Desktop and Network Consultant at ExxonMobil from 1996 to 1998. He then served as Manager of Help Desk & Repair at Innovative Computer Systems from 2007 to 2008. His experience also includes roles as an Enterprise Support Analyst at Bed Bath & Beyond from 2015 to 2017, and as a CPACS Deployment Administrator at McKesson from 2008 to 2015. Additionally, he worked as an IT Consultant/Contractor at KPMG US from 2018 to 2019.

Education and Expertise

Jose R. Delacruz has pursued various educational opportunities to enhance his IT skills. He studied Business Administration and Management at Hudson County Community College from 1996 to 1998. He also completed assorted courses in Programming with HTML, CSS, and JavaScript at Bergen Community College from 2006 to 2008. Furthermore, he achieved a certification in Deploying Windows Security Certificates from New Horizons Computer Learning Centers in 2013.

Technical Skills and Knowledge

Jose R. Delacruz possesses a strong working knowledge of relational databases, including SQL, Oracle, and Access. He has experience in hardware break/fix and deployments, as well as managing systems such as Active Directory, Group Policy, MS Exchange, G-Suite, and Office 365. His technical expertise extends to networks, point of sales systems, radio frequency technologies, and healthcare information systems.

Professional Achievements

Throughout his career, Jose R. Delacruz has managed and delivered over 500 successful deployments, upgrades, and patches to advanced healthcare facilities. He has applied concepts of HIPAA compliance, ITIL, and Six Sigma in various IT projects, emphasizing cost-saving and mission-critical operations.

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