Leland Lloyd
About Leland Lloyd
Leland Lloyd is an engineer specializing in end user platforms, currently employed at The New York Times since 2018. He previously worked at Apple and MAC Cosmetics, and has developed training curricula and technical tools to enhance organizational efficiency.
Work at The New York Times
Leland Lloyd has been employed at The New York Times since 2018, serving as an Engineer in End User Platforms. In this role, he focuses on enhancing the technical infrastructure and support systems within the organization. His responsibilities include developing solutions for software compatibility and functionality, particularly in specialized configurations for Audio and Video studios. Lloyd has contributed to the organization by creating training curricula for newly onboarded employees, aimed at improving their technical understanding and integration into the team.
Previous Experience at Apple
Prior to his current role, Leland Lloyd worked at Apple as a Genius from 2015 to 2018 in the Greater New York City Area. During his three years at Apple, he provided technical support and customer service, helping users troubleshoot and resolve issues with their devices. His experience at Apple laid a strong foundation for his technical skills and customer interaction capabilities.
Background in Management and Sales at MAC Cosmetics
Before entering the technology sector, Leland Lloyd worked at MAC Cosmetics from 2009 to 2014 in Cleveland, Ohio. In this role, he held positions in management, sales, and artistry, where he developed skills in customer engagement and team leadership. His experience in the cosmetics industry contributed to his ability to communicate effectively and manage diverse teams.
Education and Expertise
Leland Lloyd has a solid educational background in the field of technology and security. He studied at The City University of New York, where he earned an Associate of Arts (A.A.) degree with honors. He furthered his education at Penn State University, obtaining a Bachelor of Science in Security and Risk Analysis, specializing in Information and Cyber Security, from 2020 to 2022. This academic foundation supports his expertise in technical solutions and cybersecurity.
Technical Contributions and Initiatives
Throughout his career, Leland Lloyd has implemented various technical initiatives. He authored scripts and self-service tools designed to empower both technicians and end-users, enhancing operational efficiency. Additionally, he developed a hardware refresh procedure that extended the performance life of hardware assets, demonstrating his commitment to optimizing resources within the organizations he has worked for.