Robyn Metzger
About Robyn Metzger
Robyn Metzger serves as the Director of Online Store, Commerce at The New York Times, where she has worked since 2019. With an MBA from Columbia Business School and extensive experience in ecommerce and operations, she has played a key role in developing Times-branded products that connect readers with journalism.
Current Role at The New York Times
Robyn Metzger serves as the Director of Online Store, Commerce at The New York Times. In this role, she has been responsible for leading the Commerce team since 2019. Metzger focuses on innovative strategies to engage audiences through branded products that connect readers with Times journalism. Her work involves overseeing the development and distribution of Times-branded products, which aim to enhance brand affinity among readers.
Previous Experience at The New York Times
Metzger has held multiple positions at The New York Times prior to her current role. She worked as Manager of the Online Store from 2013 to 2015 and progressed to Senior Manager of Operations, Ecommerce from 2015 to 2017. Following that, she served as Senior Manager of Operations & Finance, Commerce from 2017 to 2019. Throughout her tenure, she contributed to various aspects of ecommerce and operations within the organization.
Education and Expertise
Robyn Metzger earned her MBA from Columbia Business School, where she studied Management. She also holds a Bachelor of Arts degree in Math and Economics from New York University. Her educational background provides her with a strong foundation in both analytical and managerial skills, which she applies in her professional roles.
Professional Background
Before joining The New York Times, Metzger gained experience in various roles across different organizations. She worked at Spotzer Media Group as Operations & Customer Service from 2008 to 2010. Prior to that, she held positions at REACH as Regional Director of Voice Services and Regional Operations Manager from 2004 to 2006 and 2002 to 2004, respectively. Additionally, she served as Operations Manager at Telstra from 1999 to 2002.
Membership in Women in Retail Leadership Circle
Since 2017, Robyn Metzger has been a member of the Women in Retail Leadership Circle. This organization focuses on empowering women in the retail industry, providing networking opportunities, and fostering leadership development among its members.