Stefanie Lau

Stefanie Lau

Director Of Program Management, Subscriber Experiences @ The New York Times

About Stefanie Lau

Stefanie Lau is the Director of Program Management for Subscriber Experiences at The New York Times, a position she has held since 2022. She has extensive experience in program management and communications, having worked at notable organizations such as Google, Jigsaw, and Minds Matter of San Francisco.

Current Role at The New York Times

Stefanie Lau serves as the Director of Program Management for Subscriber Experiences at The New York Times. She has held this position since 2022, focusing on enhancing subscriber engagement and optimizing user experiences. Her role involves overseeing various programs and initiatives aimed at improving subscriber retention and satisfaction.

Previous Experience at The New York Times

Prior to her current role, Stefanie Lau worked at The New York Times as a Senior Program Manager and Interim Group Lead from 2020 to 2022. In this capacity, she managed multiple projects and contributed to strategic planning efforts within the organization, leveraging her extensive program management expertise.

Professional Background in Program Management

Stefanie Lau has a diverse background in program management, having worked in various roles across notable organizations. She served as a Program Management Consultant at Jigsaw from 2018 to 2020 and held multiple positions at Google, including People Operations Program Manager and Internal Communications Manager. Her experience spans over a decade, focusing on improving operational efficiency and team collaboration.

Educational Background

Stefanie Lau studied at the University of California, Davis, where she earned her Bachelor of Arts degree. She furthered her education at the University of Cambridge and completed a certification program at the Nalanda Institute for Contemplative Science in 2019. Additionally, she attended General Assembly in 2016 to enhance her skills.

Community Engagement and Leadership

From 2016 to 2018, Stefanie Lau was the Head of Community at Minds Matter of San Francisco, where she focused on community development and engagement strategies. This role allowed her to leverage her leadership skills to support youth in achieving their educational goals through mentorship and resources.

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