Fatima Vazquez
About Fatima Vazquez
Fatima Vazquez is a Patient Services Specialist with expertise in Electronic Medical Record systems, currently employed at The Oregon Clinic since 2017 and at Providence Health & Services since 2016 in the Portland, Oregon area.
Work at The Oregon Clinic
Fatima Vazquez has been employed at The Oregon Clinic as a Patient Services Specialist since 2017. In this role, she focuses on enhancing patient data management efficiency through her expertise in Electronic Medical Record (EMR) systems. Her contributions are vital in ensuring smooth operations within the clinic, supporting both staff and patients in navigating healthcare processes.
Current Role at Providence Health & Services
In addition to her position at The Oregon Clinic, Fatima Vazquez has worked at Providence Health & Services as a Patient Relations Representative since 2016. Her responsibilities include addressing patient inquiries and concerns, which enhances the overall patient experience. This dual role in two prominent healthcare organizations highlights her commitment to patient service in the Portland, Oregon area.
Education and Expertise
Fatima Vazquez studied Office Administration at Springdale Job Corps, where she earned her high school diploma from 2010 to 2011. She furthered her education at Mount Hood Community College, obtaining a Certificate in Medical Customer Service Representative from 2015 to 2016. Her educational background supports her expertise in patient services and administrative functions within healthcare.
Previous Work Experience
Prior to her current roles, Fatima Vazquez gained valuable experience in various positions. She worked as a Clinic Assistant at Planned Parenthood Federation of America from 2013 to 2016, where she supported clinic operations. Additionally, she served as a Shift Lead at Burger King Corporation from 2009 to 2013, and briefly as a Customer Service Representative at Active Telesource in 2013. These roles contributed to her strong skills in customer service and patient communication.
Skills in Patient Communication
Fatima Vazquez possesses strong skills in phone etiquette, which contribute to effective communication with patients. Her proficiency in Microsoft Excel and Word aids in data entry and administrative tasks, enhancing her ability to manage patient information efficiently. These skills are essential in her roles within healthcare, allowing her to provide quality service to patients.