Cyro Soares
About Cyro Soares
Cyro Soares is a Customer Support Manager currently working at The Remote Company and MailerLite in Vilnius, Lithuania. He has a background in International Relations and Philosophy, with experience in management consulting and translation.
Work at The Remote Company
Cyro Soares has been serving as a Customer Support Manager at The Remote Company since 2021. In this role, he is responsible for overseeing customer support operations and ensuring high levels of customer satisfaction. His tenure at the company has lasted for three years, during which he has contributed to the development of support strategies and team management. The Remote Company is known for its remote work culture, and Soares plays a key role in facilitating effective communication and support for clients.
Current Role at MailerLite
In addition to his position at The Remote Company, Cyro Soares has also held the role of Customer Support Manager at MailerLite since 2021. His responsibilities include managing customer inquiries and providing assistance to users of the MailerLite platform. This dual role highlights his expertise in customer support and his ability to handle multiple responsibilities in a fast-paced environment. His work at MailerLite has also spanned three years.
Previous Experience at ModSquad
Before his current roles, Cyro Soares worked at ModSquad as a Management Consultant from 2020 to 2021. In this capacity, he provided strategic guidance and support to clients, focusing on improving operational efficiency. Additionally, he briefly served as a Translation Specialist at ModSquad for three months in 2021, where he utilized his language skills to assist with translation tasks. His experience at ModSquad contributed to his development in customer support and management.
Education and Expertise
Cyro Soares holds a Bachelor's degree in International Relations from FAAP - Fundação Armando Alvares Penteado, which he completed from 2008 to 2011. He furthered his education with a Post-Graduate degree in International Relations from Damásio Educacional, studying from 2020 to 2021. Additionally, he earned a Bachelor's degree in Philosophy from Unifesp - Universidade Federal de São Paulo, completing his studies from 2015 to 2018. His educational background provides a strong foundation for his roles in customer support and management.