Mina Shoukry
About Mina Shoukry
Mina Shoukry is a hospitality professional currently working in the Front Office at The Ritz-Carlton Hotel Company in Orlando, Florida. With a background in hospitality studies and previous experience in customer service and hotel management, Shoukry has developed a diverse skill set in the industry.
Work at The Ritz-Carlton Hotel Company, L.L.C.
Mina Shoukry has been employed at The Ritz-Carlton Hotel Company, L.L.C. in Orlando, Florida, since 2011. Currently serving in the Front Office department, Mina has accumulated extensive experience in hospitality operations. This role involves managing guest relations, overseeing front desk operations, and ensuring high standards of service are maintained.
Education and Expertise
Mina Shoukry studied Hospitality at a university from 2005 to 2009, completing a four-year program. This educational background provided foundational knowledge in hospitality management, customer service, and operational procedures within the hospitality industry.
Previous Experience in Hospitality
Prior to joining The Ritz-Carlton, Mina Shoukry worked at Kempinski Hotels as a Front Office Shift Leader from 2010 to 2011 in Geneva, Switzerland. This position involved supervising front desk staff and ensuring guest satisfaction. Additionally, Mina worked at Etisalat Misr as an International Customer Service Representative from 2009 to 2010 in Cairo, Egypt, where responsibilities included assisting international clients and resolving inquiries.
Career Timeline
Mina Shoukry's career in hospitality began after completing a degree in Hospitality in 2009. Following this, Mina gained experience at Etisalat Misr for six months before transitioning to Kempinski Hotels for a year. Since 2011, Mina has been with The Ritz-Carlton Hotel Company, L.L.C., contributing to the front office operations.