Sachin Shekhar
About Sachin Shekhar
Sachin Shekhar is a Senior System Specialist at The Smart Cube in London, where he has provided L1 and L2 support since 2015. He has a background in system engineering and customer support, with previous roles at Allied Digital Services, Futuresoft, and Annik Technology Services.
Work at The Smart Cube
Sachin Shekhar has been employed at The Smart Cube since 2015, serving as a Senior System Specialist. In this role, he provides L1 and L2 support within the organization. His responsibilities include managing Active Directory and Office 365, ensuring smooth operations and user support. He has accumulated nine years of experience in this position while based in London, Greater London, United Kingdom.
Previous Work Experience
Before joining The Smart Cube, Sachin Shekhar worked in various roles in the IT support field. He served as a Customer Support Engineer at Allied Digital Services for seven months in 2010-2011 in Bombay, Maharashtra, India. Following this, he worked as a System Engineer at Futuresoft (India) Private Limited for six months in 2011 in New Delhi, Delhi, India. He then held the position of Senior Desktop Support Engineer at Annik Technology Services from 2011 to 2015 in Gurgaon, Haryana, India.
Education and Expertise
Sachin Shekhar studied at the University of Delhi, where he completed his graduation in Information Technology from 2007 to 2010. His educational background provides a foundation for his expertise in system support and management, particularly in areas such as Active Directory, Office 365, and Avaya VOIP phone systems.
Technical Skills
In his current role, Sachin Shekhar manages various technical systems, including Avaya VOIP phone systems. His responsibilities encompass user creation and call recording management, demonstrating his proficiency in telecommunications and system administration. His experience in L1 and L2 support further highlights his technical capabilities in IT support.