Stacy Pope
About Stacy Pope
Stacy Pope is a Customer Service Advocate with extensive experience in the print industry, specializing in managing vendor relationships and direct mail projects. She has worked for various companies including Real Sourcing Network LLC and QBE FIRST, and has achieved multiple certifications from the United States Postal Service.
Work at The Sourcing Group
Stacy Pope has been employed at The Sourcing Group as a Customer Service Advocate since 2022. In this role, she is responsible for addressing customer inquiries and providing support to enhance client satisfaction. Her position is based in Grand Prairie, Texas, where she applies her extensive knowledge of the print industry to assist clients effectively.
Education and Expertise
Stacy Pope has completed specialized training at the United States Postal Service. She achieved certifications in Mail Center Management and as a Periodicals Specialist. Her education equips her with a strong foundation in postal operations and mail handling, enhancing her capabilities in customer service and print management.
Background in Customer Service
Stacy has a robust background in customer service, having worked in various roles across the print and mailing industries. Prior to her current position, she served as a Customer Service Representative at Real Sourcing Network LLC from 2018 to 2022. Her experience includes managing vendor relationships and educating clients about print services.
Professional Experience in the Print Industry
Stacy Pope has accumulated significant experience in the print industry. She has held positions such as Production Specialist II at QBE FIRST and Mail Services Manager at Padgett Printing Corporation. Additionally, she worked as an Account Manager at PRIMARY COLOR PRINTING, LLC for nine months in 2022, further broadening her expertise in print services and client management.
Skills in Print Management and Software Proficiency
Stacy possesses skills in managing direct mail projects and negotiating with vendors. She is proficient in using fulfillment software, including Shiphero, Desposco, and Pressero. Her understanding of both heatset and cold web printing techniques, along with her knowledge of print purchasing and press checks, supports her effectiveness in her roles.