Valentina Posada
About Valentina Posada
Valentina Posada serves as the General Manager at The Sourcing Group, a position she has held since 2021. She has extensive experience in customer service and support, having worked in various roles since 2015.
Work at The Sourcing Group
Valentina Posada has been serving as General Manager at The Sourcing Group since 2021. In this role, she oversees various operational aspects of the organization, ensuring effective management and strategic direction. Additionally, she has held the position of Customer Service Manager at The Sourcing Group since 2018, where she has contributed to enhancing customer satisfaction and service delivery.
Education and Expertise
Valentina Posada completed her education at West Orange High School from 2010 to 2014. She furthered her studies at Valencia College, focusing on Business, Management, Marketing, and Related Support Services. This educational background has equipped her with the necessary skills and knowledge to excel in her managerial and customer service roles.
Background
Before her current roles, Valentina Posada worked at Westgate Resorts as a Customer Service Sales Specialist from 2015 to 2016. Following this, she joined AAA Auto Club South as a Customer Service Mentor, where she worked from 2016 to 2018. Her experience in customer service spans several years, contributing to her expertise in managing customer relations.
Current Role at Carpe Diem Sales and Marketing
In addition to her responsibilities at The Sourcing Group, Valentina Posada has been employed at Carpe Diem Sales and Marketing as a Customer Support Specialist since 2018. In this position, she focuses on providing support and assistance to customers, further enhancing her skills in customer service and communication.