Amber Rowland
About Amber Rowland
Amber Rowland is the Manager of Customer Data Onboarding at The Standard, where she has worked since 2017. She has a diverse background in customer data management and finance, with previous roles at Mercy Corps and Powell's Books, and holds an MBA from Concordia University - Portland.
Work at The Standard
Currently, Amber Rowland serves as the Manager of Customer Data Onboarding at The Standard, a position she has held since 2017. In this role, she focuses on optimizing the onboarding process for new clients, ensuring efficient integration of customer data. Her expertise in project management tools such as Wrike and Podio supports her efforts to streamline workflows. Amber has developed process improvement initiatives that have notably reduced onboarding time, contributing to enhanced operational efficiency.
Previous Experience at Mercy Corps
Amber Rowland has a significant history with Mercy Corps, where she held multiple roles from 2011 to 2017. She began as an Assistant Finance Administration Officer, then transitioned to Database Coordinator, and later served as Gift Processing Manager in Development Operations. Her experience at Mercy Corps involved managing data processes and improving operational workflows, which provided her with a solid foundation in customer data management.
Education and Expertise
Amber Rowland holds a Master of Business Administration from Concordia University - Portland, which she completed in 2014. She also earned a Bachelor of Arts in Psychology from Portland State University between 2006 and 2008. Additionally, she studied American Sign Language and Design at Portland Community College. Her educational background, combined with her professional experience, equips her with a diverse skill set in project management and customer data onboarding.
Background in Retail and Administration
Before her tenure at Mercy Corps, Amber Rowland worked at Powell's Books as a Buyer and Publicity from 2005 to 2009. This role provided her with experience in retail operations and customer engagement. Her early career also included administrative roles that contributed to her understanding of finance and operations, further enhancing her capabilities in managing customer data and onboarding processes.