Ashley A.
About Ashley A.
Ashley A. is a Policy Service Specialist II at The Standard, where she has worked since 2016. She has a diverse background in customer service and banking, with previous roles at Netflix, Chase, and AT&T, and is currently pursuing dual Bachelor of Science degrees in Management & Leadership and Human Resources Management at Portland State University.
Current Role at The Standard
Ashley A. serves as a Policy Service Specialist II at The Standard, a position she has held since 2016. In this role, she acts as a liaison between The Standard and policyholders, ensuring their needs are met effectively. Ashley provides creative solutions tailored to the unique requirements of large policyholders and establishes system setups to support these policies. Her experience in this capacity contributes to the overall efficiency and satisfaction of policyholders.
Previous Work Experience
Prior to her current role, Ashley A. accumulated diverse experience in customer service and banking. She worked at Netflix for two months in 2011 as a Customer Service representative in the Portland, Oregon area. From 2004 to 2009, she was employed at Chase as a Senior Teller/Banker for five years. Additionally, she worked at AT&T as a Sales Support Representative from 2011 to 2015, gaining valuable skills in customer relations and support.
Education and Studies
Ashley A. is pursuing a Bachelor of Science (B.S.) degree at Portland State University, focusing on Management & Leadership with an emphasis on Change Management. She has been studying at the university since 2014. In addition to her major, she is also studying Human Resources Management/Personnel Administration. Earlier in her education, Ashley attended Benson Polytechnic High School, where she studied Communication and Media Studies, achieving a background in communications.
Team Coordination and Morale Building
In her current role, Ashley A. coordinates team events aimed at building team morale and fostering a cohesive work environment. These initiatives contribute to a positive workplace culture, enhancing collaboration among team members and improving overall productivity.