Chad Joyce
About Chad Joyce
Chad Joyce serves as the Premium Services Manager at The Standard in the Portland, Oregon Metropolitan Area, a position he has held since 2021. He also has extensive experience as a Contact Center Manager at The Standard and as a Fraud Prevention Unit Manager at Capital One.
Work at The Standard
Chad Joyce has been employed at The Standard since 2016. He currently holds two positions: Premium Services Manager and Contact Center Manager. As Premium Services Manager, he has worked for three years in the Portland, Oregon Metropolitan Area. In his role as Contact Center Manager, he has served for eight years in Hillsboro, Oregon. His responsibilities include overseeing customer service operations and ensuring high-quality service delivery.
Current Role at Capital One
Chad Joyce has been with Capital One since 2012, where he serves as the Fraud Prevention Unit Manager. In this role, he has accumulated twelve years of experience in managing fraud prevention strategies and operations. His work focuses on safeguarding customer accounts and mitigating risks associated with fraudulent activities in Tigard, Oregon.
Education and Expertise
Chad Joyce completed his secondary education at Daniel Boone High School, attending from 1996 to 1999. He furthered his education at Portland Community College, where he studied Business Administration and Management, General. This educational background has contributed to his expertise in management and customer service.
Professional Background
Chad Joyce has a diverse professional background, with significant experience in customer service and fraud prevention. His tenure at The Standard and Capital One highlights his capabilities in managing teams and implementing effective service strategies. His roles have involved direct oversight of operations and a focus on enhancing customer experiences.