Chris Zales
About Chris Zales
Chris Zales is a Senior Participant Services Representative at The Standard in Portland, Oregon, with a background in marketing and extensive experience in customer service roles across various financial institutions. He holds a Bachelor of Science in Marketing from Oregon State University and is currently pursuing a Master of Business Administration at Concordia University.
Work at The Standard
Chris Zales has been employed at The Standard as a Senior Participant Services Representative since 2017. In this role, he is responsible for providing support and services to participants, ensuring they have access to the necessary resources and assistance. His tenure at The Standard has spanned over seven years, during which he has contributed to the company's commitment to customer service and participant satisfaction.
Education and Expertise
Chris Zales studied at Oregon State University, where he earned a Bachelor of Science degree in Marketing from 2003 to 2008. He furthered his education at Concordia University, where he obtained a Master of Business Administration. Since 2016, he has been pursuing an additional Master of Business Administration at Concordia University - Portland, enhancing his expertise in business management and marketing strategies.
Previous Work Experience
Before joining The Standard, Chris Zales held various positions in the financial services industry. He worked at Standard Bank Group as a Participant Services Representative from 2016 to 2017 in Johannesburg, South Africa. Prior to that, he spent four years at U.S. Bank as a Personal Banker II from 2012 to 2016 and two years as a Software, Internet and Mobile Banking Specialist and Customer Service representative from 2010 to 2012 in Minneapolis, Minnesota. He also worked as a Sales Representative at Clear Inc from 2009 to 2010 in Nevada.
Career Progression
Chris Zales has demonstrated a steady career progression in the financial services sector. His roles have evolved from sales and customer service positions to specialized participant services. This trajectory reflects his growing expertise and commitment to enhancing customer experiences in various capacities across different organizations.