Dawn Donovan
About Dawn Donovan
Dawn Donovan is a Client Manager for Regional Accounts at The Standard, where she has worked since 2021. With a diverse background in account management, sales, and human resources, she has cultivated strong relationships with clients and stakeholders throughout her career.
Current Role at The Standard
Dawn Donovan currently serves as a Client Manager for Regional Accounts at The Standard, a position she has held since 2021 in Schaumburg, Illinois. In this role, she facilitates the enrollment and re-enrollment process for employer groups, conducting enrollment meetings as necessary. Dawn cultivates effective relationships with various stakeholders, including Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors. She provides support and customer service to employer groups with employee counts ranging from 100 to 499 lives, and promotes new product offerings and enhanced features.
Previous Experience at The Standard
Dawn Donovan worked at The Standard as an Account Specialist from 2019 to 2021. During her two-year tenure, she focused on account management and customer service, contributing to the company's objectives in the Schaumburg, Illinois office. Her experience in this role laid the groundwork for her current position as Client Manager.
Career Background at Hyatt Hotels Corporation
Dawn Donovan has extensive experience at Hyatt Hotels Corporation, where she held multiple positions from 1999 to 2013. Her roles included Sales Assistant, Recruiter, Human Resources Coordinator, Employee Relations Analyst, and Project Manager. This diverse background provided her with a solid foundation in sales, human resources, and project management, contributing to her professional development.
Education and Professional Certification
Dawn Donovan earned a Bachelor of Science degree in Public Relations from Illinois State University, where she studied from 1995 to 1999. Additionally, she holds a professional certification as a Life and Disability insurance license holder for the state of Illinois, enhancing her qualifications in the insurance industry.
Experience at SP Marketing, Inc and Nalco
In 2018, Dawn Donovan worked as a Sales Director at SP Marketing, Inc for seven months. Prior to that, she served as an HR Sourcing Coordinator at Nalco from 2007 to 2008. These positions further diversified her experience in sales and human resources, complementing her extensive background in the hospitality industry.