Emily L.
About Emily L.
Emily L. is a Business Systems Analyst with extensive experience in various roles, including positions at The Standard, Modsy, and Powell's Books. She holds both a Bachelor of Arts and a Master of Arts in English Language and Literature from Portland State University and specializes in user experience design and consulting.
Current Role at The Standard
Emily L. currently serves as a Business Systems Analyst at The Standard, a position she has held since 2020. In this role, she manages portal accounts and is responsible for writing requirements and test scripts as part of her project management duties. Her work involves analyzing business systems and processes to enhance efficiency and effectiveness within the organization.
Previous Experience at The Standard
Prior to her current role, Emily worked at The Standard as a New Business Operations Specialist for five months in 2020. During this time, she contributed to the operational aspects of new business initiatives, leveraging her skills in analysis and project management to support the organization's goals.
Professional Background in Retail and Customer Service
Emily has extensive experience in retail and customer service. She worked at Powell's Books from 2015 to 2019 as a Book Seller and Publicity Coordinator. In this capacity, she engaged with customers and managed publicity efforts for the bookstore. Additionally, she was a Customer Success Associate at Modsy for four months in 2019, where she focused on enhancing customer satisfaction and support.
Educational Background
Emily studied at Portland State University, where she earned a Bachelor of Arts in English Language and Literature. She furthered her education at the same institution, achieving a Master of Arts in English Language and Literature from 2015 to 2017. Her academic background provides a strong foundation for her analytical and communication skills.
Expertise in User Experience Design
Emily possesses expertise in user experience design and consulting, contributing to various UX/UI improvement projects. Her skills in this area enhance her ability to analyze and improve business systems effectively. Additionally, she engages in freelance graphic design work, showcasing her versatility and creative capabilities.