Heather Ridenour
About Heather Ridenour
Heather Ridenour is a Client Manager with over 20 years of experience in the health and life insurance industry. She has held various roles at companies such as Aetna and The Hartford, and currently works at The Standard in Plano, Texas.
Current Role at The Standard
Heather Ridenour serves as a Client Manager at The Standard, a position she has held since 2022. Based in Plano, Texas, she is responsible for managing client relationships and ensuring the delivery of services to meet their needs. Her role involves collaborating with various stakeholders to enhance client satisfaction and retention.
Professional Experience
Heather Ridenour has over 20 years of experience in the insurance and benefits industry. Prior to her current role, she worked at Aetna in various capacities, including Account Manager and Broker Liaison. She also held the position of Client Relationship Manager for Group Benefits at The Hartford. Her experience includes working with national-sized clients, managing accounts with over 40,000 lives.
Education and Qualifications
Heather Ridenour studied at The University of Texas at Arlington, where she earned a Bachelor of Arts (B.A.) in French Studies. In addition to her degree, she holds a property and casualty license, which she has maintained for 10 years. Her educational background supports her extensive knowledge in the insurance field.
Previous Employment History
Heather Ridenour has held multiple roles throughout her career. She worked at Aetna in various positions from 1999 to 2018, including Health Plan Consultant and Sales Support Consultant. Additionally, she served as a Senior Account Manager at CONEXIS, a division of WageWorks, Inc., from 2010 to 2016. Her diverse roles have contributed to her comprehensive understanding of the industry.
Specialized Skills and Expertise
Heather Ridenour has specialized skills in managing COBRA and direct bill clients, with five years of experience in this area. She also has 15 years of expertise in Medicare, health, dental, vision, life disability, and FMLA. Her extensive experience equips her to handle complex client needs effectively.