Jessica Frey
About Jessica Frey
Jessica Frey is a Manager of Policy Administration at The Standard, where she has worked since 2015. She has a background in operations and account management, with previous roles at Farmers Insurance and C.H. Robinson.
Current Role at The Standard
Jessica Frey serves as the Manager of Policy Administration at The Standard, a position she has held since 2015. In this role, she is responsible for overseeing policy administration functions, ensuring accurate delivery of services in collaboration with various partners, including field service, underwriting, and contracts. Frey leads change efforts that align with team and organizational goals, focusing on enhancing operational efficiency.
Previous Experience in Insurance and Operations
Before joining The Standard, Jessica Frey worked at Farmers Insurance as an Operations Supervisor from 2008 to 2014. During her six years in this role, she gained valuable experience in managing operations and improving processes. Additionally, she served as a National Sales Manager at GlobalTranz from 2014 to 2020, where she focused on sales management and operational strategies.
Educational Background in Marketing
Jessica Frey earned her Bachelor of Business Administration (BBA) with a focus on Marketing from the University of Wisconsin – Whitewater. She attended the university from 2002 to 2006, where she developed foundational knowledge in business principles and marketing strategies that have informed her career.
Expertise in Lean Methodology
Frey has expertise in applying Lean methodology to enhance workflow and processes within policy administration. This approach allows her to identify inefficiencies and implement improvements that contribute to better operational performance. Her skills in this area support her role in leading change initiatives within her team.
Collaboration and Guidance in Policy Administration
In her current position, Jessica Frey collaborates closely with implementation managers and NTT vendors to provide guidance on policy administration. Her role involves ensuring that all aspects of policy delivery are executed accurately and efficiently, which is essential for maintaining high standards in service delivery.