Joanna Stiteler
About Joanna Stiteler
Joanna Stiteler serves as a Contact Center Supervisor at The Standard in Hillsboro, Oregon, where she has worked since 2015. With over ten years of experience in call center management, she excels in project coordination and team development.
Work at The Standard
Joanna Stiteler has been employed at The Standard since 2015, serving as a Contact Center Supervisor in Hillsboro, Oregon. In this role, she oversees daily operations within the contact center, ensuring that team performance aligns with company objectives. She has developed strategies to enhance team productivity and effectiveness, leveraging her extensive experience in call center management.
Previous Employment Experience
Prior to her current position, Joanna worked at DIRECTV as a Commercial Sales Supervisor from 2007 to 2009 in the Greater Denver Area. She also held the role of Program Manager I at Knowledge Universe from 2010 to 2012 in the Portland, Oregon Area. Additionally, she served as a Master Coach at EchoStar Corporation from 2001 to 2007, where she focused on coaching and developing teams.
Education and Expertise
Joanna Stiteler studied Early Childhood Education and Teaching at the University of Nebraska-Lincoln from 1997 to 1998 and at Concordia University-Seward from 1996 to 1997. She completed her high school education at Southeast High School from 1993 to 1996. Her educational background complements her over ten years of experience in call center management, emphasizing project coordination and planning.
Coaching and Team Development Skills
Joanna has demonstrated a strong ability to coach and develop teams to meet and exceed company goals. She utilizes effective communication and quality monitoring techniques to enhance team performance. Her follow-up strategies ensure that team objectives align with the broader goals of the organization, contributing to overall success.