Katrina Smith
About Katrina Smith
Katrina Smith serves as the National Practice Leader for Absence Management at The Standard, where she has worked since 2020. She has extensive experience in the absence management and disability marketplace, having previously held leadership roles at Matrix Absence Management and Universal Technical Institute.
Work at The Standard
Katrina Smith serves as the National Practice Leader for Absence Management at The Standard. In this role, she acts as the central contact and spokesperson for the Absence product line. Since joining the company in 2020, she has focused on enhancing the competitive position of the organization within the absence management and disability marketplace. Her responsibilities include collaborating with various departments such as underwriting, legal, quality assurance, and the Special Investigations Unit to support business sales and product development.
Education and Expertise
Katrina Smith studied at Maricopa Community Colleges, where she earned a degree in Business Administration and Management. Her educational background provides a foundation for her expertise in absence management and disability services. She has developed skills in conducting research and analysis to identify business opportunities and issues, which aids in formulating formal recommendations for management.
Background
Before her current position at The Standard, Katrina Smith held various roles in the human resources and absence management field. She worked at Matrix Absence Management as Director of Operations from 2010 to 2020, where she gained significant experience in the industry. Prior to that, she was employed at Universal Technical Institute, Inc. for 11 months in 2007 and at Sunland Asphalt as HRIS and Benefits Administrator from 2007 to 2010.
Professional Collaborations
Katrina Smith collaborates with multiple departments to enhance the effectiveness of absence management services. She works closely with marketing teams to develop and promote products related to absence management. Additionally, her role involves engaging with underwriting, legal, quality assurance, and the Special Investigations Unit to ensure the successful sale and retention of business.