Launa Gray
About Launa Gray
Launa Gray is a Disability Claims Specialist and Senior Disability Benefits Analyst at Standard Insurance Company, where she has worked since 2012 in the Portland, Oregon area. She holds a degree in Journalism from the University of Arizona and is known for her effective customer service and problem-solving skills in the disability claims field.
Work at Standard Insurance Company
Launa Gray has been employed at Standard Insurance Company since 2012. She currently holds the position of Senior Disability Benefits Analyst, a role she has occupied for 12 years in the Portland, Oregon area. In addition to this position, she has served as a Disability Claims Specialist since 2019, where she has focused on providing effective customer service that benefits both clients and the company. Her responsibilities include managing disability claims and ensuring that clients receive the benefits they are entitled to.
Education and Expertise
Launa Gray studied at the University of Arizona from 2000 to 2004, where she earned a degree in Journalism with a minor in German Studies. This educational background has equipped her with strong communication skills, which are essential in her current role as a Disability Claims Specialist. She possesses efficient project management and multi-tasking skills, allowing her to handle multiple claims and client inquiries effectively.
Background
Before her tenure at Standard Insurance Company, Launa Gray worked at Food for the Hungry, Inc. as a Tour and Artist Representative from 2007 to 2008. This role involved coordinating events and managing relationships with artists, which contributed to her experience in customer service and project management. Her diverse background supports her current focus on disability claims.
Achievements in Disability Claims
Launa Gray has developed a reputation for effective problem-solving in the field of disability claims. Her ability to address client concerns and navigate complex claims processes has contributed to her success as a Disability Claims Specialist. She specializes in providing customer service that meets the needs of both clients and the company, enhancing the overall claims experience.