Mark Propst
About Mark Propst
Mark Propst serves as the Director of Application & Solution Delivery at The Standard, bringing extensive experience from previous roles at companies such as PayFlex, Mercer, and Anthem, where he focused on operational efficiency and employee engagement.
Work at The Standard
Mark Propst currently serves as the Director of Application & Solution Delivery at The Standard, a position he has held since 2023. In this role, he focuses on delivering technology solutions that enhance operational efficiency. Prior to this, he worked as the Director of Business Relations at The Standard from 2020 to 2023, where he implemented an outsourcing strategy that resulted in significant cost savings. His efforts included revamping processes to reduce vendor costs and successfully integrating multiple entity data centers.
Previous Experience in Account Management
Mark Propst has extensive experience in account management, having worked as the Senior Director of Account Management at PayFlex® from 2016 to 2018. His role involved overseeing client relationships and ensuring service delivery in the Greater Denver Area. Prior to PayFlex®, he held various positions at Mercer, including Principal and Open Enrollment Director, where he managed vendor relationships and led process improvement initiatives.
Education and Expertise
Mark Propst earned a Bachelor of Arts degree in History and Anthropology from the University of Houston. His educational background provides a foundation for his analytical skills and understanding of organizational dynamics. Throughout his career, he has developed expertise in operational efficiency, vendor management, and process improvement, which he has applied in various leadership roles across multiple organizations.
Achievements in Operational Efficiency
Throughout his career, Mark Propst has achieved notable improvements in operational efficiency. At PriceWaterhouseCoopers / Mellon HR Solutions, he implemented a technology solution that significantly enhanced operational processes and increased client satisfaction scores. Additionally, at The Standard, he revamped processes to reduce vendor costs by up to 20%, contributing to improved profitability and stronger business partner relationships.
Leadership Roles and Impact
Mark Propst has held several leadership roles that have had a positive impact on organizational culture and employee engagement. While serving as the Payment Innovation Programs Director at Anthem, Inc., he successfully turned around the division's culture, resulting in increased employee engagement and productivity. His leadership style emphasizes collaboration and process improvement, which has been evident in his various roles across different organizations.