Michael Thiem
About Michael Thiem
Michael Thiem serves as the Business Metrics Manager at Standard Retirement Services, where he conducts complex analyses to enhance efficiencies and client experiences. He holds a Bachelor's degree in Business Administration from Eastern Kentucky University and has over a decade of experience in data analysis and performance measurement.
Current Role at Standard Retirement Services
Michael Thiem serves as the Business Metrics Manager at Standard Retirement Services, a position he has held since 2013. In this role, he initiates and conducts complex analyses aimed at improving efficiencies, production results, and client experience. He designs and implements advanced performance measurement models that relate to key metrics and client deliverables. His work contributes to optimizing operational processes and enhancing service delivery.
Previous Experience at Standard Retirement Services
Prior to his current role, Michael Thiem worked as a Team Leader in Compliance at Standard Retirement Services from 2009 to 2013. During this time, he developed systems and reports that enabled real-time, on-demand data extraction from various sources. His contributions during this period focused on ensuring compliance and enhancing data management practices within the organization.
Education and Academic Background
Michael Thiem studied at Eastern Kentucky University, where he earned a Bachelor’s degree in Business Administration. His academic tenure lasted from 1984 to 1987, providing him with foundational knowledge and skills relevant to his career in business metrics and analysis.
Data Analysis and Compliance Expertise
In his current role, Michael participates in an advisory capacity for departmental systems, focusing on data analysis and integrity projects. He also completes compliance analyst tasks, which involve maintaining engagement with processes and expectations. His ability to self-manage and recommend changes based on data underscores his expertise in ensuring operational compliance and efficiency.