Monica Ruiz
About Monica Ruiz
Monica Ruiz is a Technical Trainer II at The Standard, where she has redesigned the Analyst Development Program and conducts virtual training courses. She has a background in disability benefits analysis and publishing, with experience in various roles at The Standard and other organizations.
Current Role as Technical Trainer II
Monica Ruiz has been serving as a Technical Trainer II at The Standard since 2019. In this role, she conducts virtual courses using Microsoft Teams, focusing on topics such as contracts, deductible income, medical terminology, and risk assessment. She has redesigned the company's Analyst Development Program to enhance training effectiveness and developed comprehensive job instructions for the Disability Benefits Department. Ruiz utilizes SharePoint and PowerPoint extensively to create training materials that support her instructional efforts.
Previous Experience at The Standard
Monica Ruiz held multiple positions at The Standard prior to her current role. She worked as a Senior Disability Benefits Analyst from 2017 to 2018 in Portland, Oregon, where she contributed to the analysis of disability benefits. Before that, she served as an On-Site Account Specialist at Milwaukee Public Schools from 2016 to 2017, and as a Claim Assistant from 2010 to 2013. Her diverse experiences within the company have provided her with a comprehensive understanding of disability benefits and claims processing.
Educational Background
Monica Ruiz studied at Portland State University, where she pursued a Bachelor of Arts (BA) in Women's Studies and English from 2007 to 2010. She continued her education at the same institution, working towards a Master of Arts (MA) in Publishing from 2013 to 2015, although she did not complete the degree. During her time at Portland State University, she also worked as a Graduate Student Editor at Ooligan Press from 2013 to 2014.
Internship Experience at Beyond Words Publishing
Monica Ruiz gained valuable experience as a Marketing & Publicity Intern at Beyond Words Publishing from 2013 to 2014. This internship provided her with insights into the publishing industry and allowed her to develop skills in marketing and publicity, which complement her educational background in publishing.